Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between Office Sync (“we”, “us”) and the person or organisation using OfficeSyncPro (“you”). By creating a workspace, signing in, or using the Service in any way, you accept them.

If you accept these Terms on behalf of a company, you confirm you are authorised to bind it, and “you” means that company. If you do not agree, do not use the Service.

Our Privacy Policy and Cookie Policy form part of this agreement.

• Service — OfficeSyncPro, at app.officesyncpro.com, together with its websites, APIs and supporting software.
• Workspace — the tenant that holds your projects, tasks, files and members. Every account belongs to at least one.
• Owner — the person who created a workspace, or to whom ownership has been transferred. Only an Owner can buy, change or cancel a paid plan.
• Member — anyone with a seat in a workspace: owner, admin, manager or member.
• Guest — an external collaborator invited to specific projects, with restricted access.
• Customer Data — everything you or your Members put into the Service, or that the Service reaches on your behalf through your Microsoft 365 connection.

You need a Microsoft work or school account to use OfficeSyncPro. We do not issue passwords — sign-in is delegated to Microsoft, so your organisation’s own security policy, including multi-factor authentication, applies.

• You must be at least 18 years old and able to enter a contract.
• You are responsible for everything that happens under your account and for the conduct of the Members and Guests you invite.
• Keep your contact details accurate — billing and security notices go to the email on the account.
• Tell us promptly at pm_atlas@quantumsoftwareinc.onmicrosoft.com if you believe your account has been compromised.

OfficeSyncPro is sold in tiers — Free, Pro, Business and a negotiated Enterprise plan. Each tier sets limits on members, projects, tasks, storage, guest access and how much history is retained. The current prices and limits are the ones shown on our pricing page and in Settings → Billing; we deliberately do not restate them here, so that the two can never disagree.

The Free plan is free indefinitely. It needs no payment card, and it does not expire into a paid plan. There is no separate time-limited trial: a new workspace starts on Free and stays there until an Owner chooses to subscribe.

If you exceed a limit, the Service will stop you creating more of whatever you have run out of, and will prompt you to upgrade. We do not delete Customer Data for exceeding a limit.

• Payment processor. Paid plans are bought and managed through Stripe. Entering payment details also puts you under Stripe’s own terms. Card numbers are handled by Stripe and never reach our servers.
• When you are charged. Subscribing charges the first period immediately. Monthly plans renew every month and yearly plans every year, on the same date, until cancelled.
• Automatic renewal. Subscriptions renew automatically at the then-current price. Cancel before the renewal date to avoid the next charge.
• Taxes. Prices exclude VAT, sales tax and any other applicable tax, which is added where required.
• Failed payments. If a charge fails, we and Stripe will retry and notify the Owner. If it remains unpaid, the workspace may be suspended and then moved to the Free plan’s limits. Customer Data is not deleted for non-payment.
• Price changes. We may change prices with at least 30 days’ notice by email. The new price applies from your next renewal, and you can cancel before then.

An Owner can cancel or change a plan at any time from Settings → Billing, which opens the Stripe billing portal. Cancellation takes effect at the end of the period you have already paid for — you keep paid features until then.

• No pro-rated refunds. Fees already paid are non-refundable except where the law requires otherwise, or where we have agreed in writing.
• Your data survives a downgrade. The workspace returns to the Free plan’s limits and your content remains. Where existing content exceeds a Free limit, it stays readable, but you will not be able to add more until you are back under the limit or you resubscribe.
• Deleting a workspace is different. Deletion is permanent and removes Customer Data as described in the Privacy Policy. Export anything you need first.

You agree not to, and not to permit anyone else to:

• Break the law, infringe anyone’s rights, or use the Service to send spam, phishing or malware.
• Upload material you have no right to upload, or Customer Data you are not permitted to process.
• Attempt to access another customer’s workspace or data, probe or breach our security, or bypass usage limits or rate limits.
• Reverse engineer, decompile or copy the Service, except where that restriction is unenforceable by law.
• Resell, sublicense or offer the Service to third parties as your own, without our written agreement.
• Use automated means to extract data at a scale that degrades the Service for others.

Report abuse to pm_atlas@quantumsoftwareinc.onmicrosoft.com.

Customer Data is yours. We claim no ownership of it. You grant us only the licence we need to run the Service for you: to host, store, transmit, back up, display and process Customer Data, and to act on it as your Members instruct — for example, sending an email you compose in the product from your own mailbox.

We do not use Customer Data to train machine learning models, we do not sell it, and we do not use it for advertising.

You are responsible for having the right to put Customer Data into the Service, including any consents your own users or clients need to give. Where we process personal data on your behalf we do so as a processor under our Privacy Policy and any data processing agreement between us.

If you send us feedback or suggestions, we may use them without obligation or payment. Feedback is not confidential.

OfficeSyncPro depends on Microsoft 365 for sign-in and for the Outlook and calendar features, and on Stripe for payments. Those services are governed by their own terms and privacy policies, and are outside our control. If Microsoft changes or withdraws an API, or your administrator revokes an app permission, parts of the Service may stop working — through no fault of either of us, and we are not liable for it.

The Service — its software, design, documentation, trademarks and the OfficeSyncPro name and logo — belongs to Office Sync and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes while this agreement is in force. Nothing else is granted, expressly or by implication.

Each side may learn non-public information about the other. Both agree to protect it with at least reasonable care, use it only to perform this agreement, and not disclose it except to people who need it and are under similar obligations. This does not apply to information that is public through no fault of the receiver, was already known, is independently developed, or must be disclosed by law — in which case the receiver gives notice where it lawfully can.

We work to keep the Service available and to give reasonable notice of planned maintenance, but we do not commit to an uptime service level except under a separate written agreement. The Free plan is provided as-is, with support on a best-effort basis.

We improve the Service continuously, and features may be added, changed or retired. If we retire a feature you materially rely on, or make a change that materially reduces the Service, we will give reasonable notice, and you may cancel and receive a pro-rated refund for the unused part of a prepaid term.

Features marked beta, preview or experimental are provided without warranty and may be withdrawn at any time.

You may stop using the Service at any time, and an Owner may delete the workspace.

We may suspend or terminate access if:

• fees remain unpaid after notice;
• you materially breach these Terms and do not fix it within 14 days of notice;
• immediate action is needed to protect the Service, other customers or a third party — in which case we act narrowly and restore access as soon as the risk has passed; or
• we are required to by law.

On termination, your right to use the Service ends. For 30 days afterwards you may ask us to help you export Customer Data; after that we delete it in line with the Privacy Policy. Sections that by their nature should survive — confidentiality, ownership, disclaimers, liability, indemnity and governing law — do.

Except as expressly stated in these Terms, the Service is provided “as is” and “as available”, and we disclaim all other warranties to the fullest extent the law allows, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that it will meet your requirements. You remain responsible for keeping your own copies of anything you cannot afford to lose.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost goodwill or lost or corrupted data, even if it was warned such damages were possible.

Each party’s total aggregate liability arising out of or relating to this agreement is limited to the greater of the fees you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars (US$100).

Nothing here limits liability that cannot lawfully be limited — including death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

You will defend and indemnify Office Sync against third-party claims arising from your Customer Data, your use of the Service in breach of these Terms or the law, or the conduct of the Members and Guests in your workspace. We will notify you of any such claim, let you control the defence with counsel of your choosing, and cooperate reasonably at your expense. You may not settle a claim in a way that admits fault on our behalf without our written agreement.

These Terms are governed by the laws of [GOVERNING JURISDICTION], without regard to conflict-of-laws rules, and the courts of [GOVERNING JURISDICTION] have exclusive jurisdiction over any dispute. Nothing in this clause removes any protection a consumer has under the mandatory law of their country of residence. Before starting proceedings, both sides agree to try in good faith to resolve the dispute by writing to the contacts below.

• Changes to these Terms. We may update them; the date at the top changes and, for material changes, we give at least 14 days’ notice by email or in-app notice. Continuing to use the Service after that is acceptance. If you do not accept, cancel before the change takes effect.
• Assignment. You may not assign this agreement without our consent. We may assign it to an affiliate or in connection with a merger or sale of substantially all our assets.
• Entire agreement. These Terms, with the Privacy Policy and Cookie Policy, are the whole agreement between us on this subject and replace anything said before.
• Severability and waiver. If a provision is unenforceable, the rest stands. Not enforcing a right once does not waive it.
• Force majeure. Neither side is liable for delay or failure caused by events beyond its reasonable control.
• Notices. We write to the email on your account; you write to pm_atlas@quantumsoftwareinc.onmicrosoft.com.
• No third-party beneficiaries. Nobody outside this agreement acquires rights under it.

Office Sync, [REGISTERED ADDRESS]. Email pm_atlas@quantumsoftwareinc.onmicrosoft.com.